01
Information You Provide
We may collect information that you voluntarily provide
when you use our website or communicate with Navigate Homes.
Depending on how you interact with us, this information may
include:
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Your name.
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Email address.
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Telephone number.
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Mailing address.
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Information about homes, floor plans, communities,
properties, or building opportunities that interest you.
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Information submitted through contact forms, waitlists,
building-guide requests, event registrations, tour
requests, customer forms, or similar website forms.
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Property-search preferences or saved-property information
when those features are available.
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Information contained in emails, telephone calls, or
other communications with our team.
Please avoid submitting sensitive personal information
through general website forms unless specifically requested
and appropriate for the service being provided.
02
Information Collected Automatically
When you visit our website, certain technical information
may be collected automatically by our website platform,
analytics tools, hosting providers, embedded services, or
other technology providers.
This information may include:
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IP address.
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Browser type and version.
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Device type and operating system.
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Approximate geographic location.
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Referring website or search source.
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Pages viewed and links selected.
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Date, time, and duration of website visits.
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General website interaction and performance information.
This information is generally used to operate, secure,
troubleshoot, understand, and improve the website.
03
How We Use Information
Navigate Homes may use information collected through the
website for purposes including:
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Responding to questions, inquiries, and requests.
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Scheduling home tours, appointments, or meetings.
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Providing information about homes, floor plans,
communities, building opportunities, financing resources,
events, promotions, or related services.
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Following up with prospective buyers or customers who
request information.
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Processing event registrations or waitlist submissions.
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Delivering requested guides or other materials.
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Maintaining customer or inquiry records.
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Improving website content, usability, and performance.
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Measuring website traffic and marketing effectiveness.
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Detecting fraud, misuse, security threats, or technical
problems.
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Complying with legal, regulatory, contractual, or
professional obligations.
04
Website & Service Providers
Navigate Homes uses third-party platforms and service
providers to operate portions of this website and related
communications.
These providers may receive or process information when
necessary to provide services to Navigate Homes.
WordPress & Website Hosting
Our website operates using WordPress and related
website technologies. Our hosting and website-service
providers may process technical information necessary
to deliver, secure, maintain, and troubleshoot the site.
IDX Broker
Property-search features and real-estate listing
information may be provided through IDX Broker.
Information submitted through IDX search or inquiry
tools may be processed by IDX Broker in connection
with providing those services.
IDX Broker Privacy Policy →
Google
We may use Google services such as Google Analytics,
Google Tag Manager, mapping services, or related
measurement tools to understand website traffic,
measure website performance, and provide website
functionality.
Google Privacy Policy →
Mailchimp
Navigate Homes may use Mailchimp to distribute
newsletters, event invitations, announcements, or
other marketing communications. Mailchimp may process
email addresses and engagement information associated
with those communications.
Mailchimp Privacy Information →
Vimeo
Some pages may contain videos hosted by Vimeo.
When a Vimeo player loads, Vimeo may process
technical, device, session, or playback information
in accordance with its privacy practices and the
configuration of the embedded player.
Vimeo Privacy Policy →
Email Delivery Services
Website form messages and transactional emails may be
routed through email-delivery services, including our
Microsoft 365 email environment and website email
routing tools such as FluentSMTP.
05
Property Search & IDX Services
Portions of our website may display real-estate listings,
property-search tools, saved searches, listing-detail
pages, registration features, or property inquiry forms
through IDX Broker or related real-estate data services.
If you submit information through an IDX-powered form or
create a property-search account, that information may be
processed by the applicable IDX provider and made
available to Navigate Homes so we can respond to your
request.
Information displayed through IDX services may originate
from participating multiple listing services or other
real-estate data sources.
06
Email Communications
If you request information, register for an event,
join a waitlist, subscribe to communications, or otherwise
provide your email address, we may use that address to
respond to your request and send communications related to
Navigate Homes.
Marketing emails may contain technologies that allow us or
our email provider to determine whether a message was
opened or whether links within the message were selected.
This information may be used to understand engagement and
improve future communications.
You may unsubscribe from marketing emails by using the
unsubscribe link included in the applicable message.
Unsubscribing from marketing communications does not
necessarily prevent us from sending transactional,
service-related, or individually requested communications.
07
Cookies & Similar Technologies
Our website and certain third-party services may use
cookies, local storage, pixels, tags, or similar
technologies.
Essential
Used to operate core website features, maintain
security, or provide requested functionality.
Analytics
Used to understand traffic, website usage, page
performance, and visitor interaction.
Functional
Used by embedded services or website tools to provide
functionality such as video, maps, property search,
saved preferences, or forms.
Marketing
May be used to measure campaigns, email engagement,
advertising performance, or other marketing activity.
Cookie controls
You can generally control or delete cookies through your
browser settings. Blocking certain cookies may affect
portions of the website or embedded services.
08
Embedded Videos & External Content
Our website may display content hosted by third parties,
including Vimeo videos, maps, property-search tools, or
other embedded services.
When embedded content loads or when you interact with it,
the third-party provider may receive information about
your device, browser, IP address, session, or interaction
with that content.
Those providers control their own processing practices,
which are governed by their respective privacy policies.
09
When Information May Be Shared
Navigate Homes does not disclose personal information
merely for the purpose of making it publicly available.
Information may be shared with:
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Website hosting and technology providers.
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CRM, email, communication, and marketing providers.
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IDX and real-estate technology providers.
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Contractors or professional service providers working
on our behalf.
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Lenders, title companies, real-estate professionals,
vendors, or other transaction participants when
requested, authorized, or reasonably necessary in
connection with a transaction or service.
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Government authorities, regulators, courts, or law
enforcement when legally required.
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A purchaser, successor, or other party involved in a
merger, acquisition, restructuring, sale of assets, or
similar business transaction.
We may also disclose information when reasonably
necessary to protect our rights, customers, employees,
property, systems, or the safety of others.
10
Data Retention
We may retain personal information for as long as
reasonably necessary to fulfill the purpose for which it
was collected, provide requested services, maintain
appropriate business and transaction records, resolve
disputes, enforce agreements, and satisfy legal or
regulatory requirements.
Different categories of information may be retained for
different periods depending on the nature of the
information and the purpose for which it is used.
11
Data Security
Navigate Homes uses administrative, technical, and
physical safeguards intended to help protect information
from unauthorized access, misuse, alteration, disclosure,
or loss.
However, no website, electronic communication, Internet
transmission, or storage system can be guaranteed to be
completely secure.
12
Your Choices & Privacy Requests
You may contact Navigate Homes to ask questions about
information you have provided to us or to request that we
update or delete information when appropriate.
Depending on your location and the privacy laws applicable
to Navigate Homes and your information, you may have
additional rights regarding your personal data.
Iowa Consumers
To the extent Iowa Code Chapter 715D applies to Navigate
Homes and a particular request, eligible Iowa consumers
may have rights that include confirming whether personal
data is being processed, accessing personal data,
requesting deletion of certain personal data provided by
the consumer, obtaining certain data in a portable format,
and opting out of the sale of personal data.
Navigate Homes does not represent through this statement
that every provision of Chapter 715D applies to every
visitor, request, or business activity.
Privacy-related requests may be submitted using the
contact information below. We may request information
reasonably necessary to verify the identity of the person
making a request.
Marketing emails
You can opt out of promotional email communications at
any time by using the unsubscribe link included in the
applicable marketing email.
13
Children’s Privacy
This website is intended for a general audience and is not
directed to children under 13.
We do not knowingly use the website to solicit personal
information directly from children under 13. If you
believe a child has submitted personal information through
our website, please contact us so the situation can be
reviewed.
14
Links to Other Websites
Our website may contain links to third-party websites,
property listings, lenders, vendors, social-media
platforms, mapping services, or other external resources.
Navigate Homes is not responsible for the privacy
practices, security, availability, or content of websites
that we do not control. You should review the privacy
policy of any external website you visit.
15
Changes to This Policy
We may update this Privacy Policy periodically to reflect
changes to our website, technology providers, business
practices, or legal requirements.
When changes are made, the updated policy will be posted
on this page and the revision date at the top of the
policy may be updated.
16
Privacy Questions & Requests
Questions or requests regarding this Privacy Policy or
information submitted through our website may be directed
to Navigate Homes.