Current Customers
Access Your Build
Use Buildertrend to view project updates, selections, documents, messages and information related to your Navigate home.
Open Buildertrend →Navigate Customer Portal
Everything you need. All in one place.
Access Buildertrend, submit warranty requests, find homeowner resources, and get connected with the Navigate team.
Choose Your Path
What can we help you with today?
Whether you’re currently building, need warranty support, or are looking for information about your home, start here.
Warranty & Service
Need Something Fixed?
Warranty requests should be submitted through Buildertrend so your request, communication and service history stay connected.
Warranty Information →Homeowner Resources
Find Helpful Information
Access homeowner information, maintenance guidance, utility contacts, HOA resources and other helpful Navigate materials.
View Resources →Warranty & Service
We’re here after closing day, too.
Navigate Homes uses Buildertrend for warranty requests. Submitting requests through the portal helps keep photos, updates, scheduling and service communication connected to your home.
Need Portal Help?
Can’t access Buildertrend?
If you’re having trouble accessing your portal or submitting a warranty request, reach out and we’ll help get you connected.
Phone
319-466-4300
Homeowner Resources
Helpful information for your home.
Keep important homeowner resources easy to find after move-in.
Need Help?
Get to the right person.
Use the contacts below based on what you need help with.
Warranty
warranty@navigatehomesiowa.comNavigate Homes
Questions about your home? We’re here to help.
If you’re not sure which resource you need, contact Navigate Homes and we’ll point you in the right direction.